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Our Commitment to Accessibility
Jade Companies is committed to ensuring that our websites and digital content are accessible to everyone, including people with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as published by the World Wide Web Consortium (W3C).
This Accessibility Statement applies to all websites operated by Jade Companies, including bluestemamphitheater.org, diadeltaco.com, jadecompanies.com, jadepresents.com, jadeproperties.biz, nocturnalresources.com, rootsonthered.com, scsmokeout.com, tickets300.com, and updistrictfestivalfield.com.
What We Are Doing
We are actively working to improve the accessibility of our websites. Our ongoing efforts include:
- Designing and developing new content with accessibility in mind from the start
- Providing text alternatives for non-text content, including images and icons
- Ensuring sufficient color contrast between text and background elements
- Making all functionality available via keyboard navigation
- Providing clear and consistent navigation across all pages
- Ensuring forms are labeled and usable with screen readers
- Captioning or providing transcripts for video and audio content where feasible
- Regularly reviewing our websites for accessibility issues and addressing them promptly
Known Limitations
While we strive for full accessibility, some areas of our websites may not yet fully meet WCAG 2.1 Level AA standards. We are committed to resolving known issues as quickly as resources allow and will update this statement as improvements are made.
Third-Party Content
Some content and functionality on our websites is provided by third-party services, including ticketing platforms, social media embeds, and mapping tools. While we encourage our partners to meet accessibility standards, we cannot guarantee the accessibility of third-party content. If you encounter an accessibility barrier with embedded third-party content, please contact us and we will do our best to provide an accessible alternative.
Physical Venue Accessibility
Jade Companies is also committed to ensuring that our physical venues and event spaces are accessible to all attendees. Accessibility features vary by venue. Please contact us in advance of any event if you have specific accessibility needs so we can make appropriate arrangements.
Guests requiring specific accommodations — including ASL interpretation, accessible seating, or other assistance — are encouraged to contact us at least 15-30 days before the event.
Feedback and Contact
We welcome feedback on the accessibility of our websites and events. If you experience any accessibility barriers, or if you would like to request content in an alternative format, please contact us:
Email: info@jadepresents.com
Subject line: Accessibility Feedback
Mailing Address: 1320 1st Ave. N. Fargo, ND 58102
We aim to respond to accessibility feedback within 10 business days. We will work with you to provide the information or service you need through an accessible method.
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may contact the relevant accessibility authority in your jurisdiction. In the United States, you may file a complaint with the U.S. Department of Justice Civil Rights Division regarding ADA compliance.
Accessibility Standards Reference
Our accessibility efforts are guided by the following standards:
Web Content Accessibility Guidelines (WCAG) 2.1 Level AA — W3C Recommendation
Americans with Disabilities Act (ADA) — Title III (Public Accommodations)
Section 508 of the Rehabilitation Act (if applicable)
Statement Updates
This Accessibility Statement will be reviewed and updated at least annually, or whenever significant changes are made to our websites or services.